Our client is looking for a highly organized and proactive Senior Sales Coordinator to oversee and streamline the daily operations of their sales team. This role is pivotal in ensuring that all sales activities are well-coordinated, documented, and aligned with company goals. The ideal candidate will be a strong communicator, a natural leader, and a detail-oriented professional with a passion for operational excellence.
Duties and Responsibilities:
- Co-ordinating and monitoring daily sales activities across the team
- Ensuring all sales personnel are reporting on their day-to-day activities and maintaining accurate records
- Managing and tracking sales team leave applications, ensuring adequate coverage and minimal disruption
- Overseeing and co-ordinating the Sales Team’s work programmes, schedules and task assignments
- Monitoring the execution of sales plans and ensuring alignment with strategic goals
- Supporting client onboarding and ensuring consistent follow-up and communication
- Acting as a liaison between clients and the Sales Team to ensure smooth communication and service delivery
- Preparing and distributing regular sales reports, dashboards and performance summaries
- Analysing sales data to identify trends, gaps and opportunities for improvement
- Providing insights and recommendations to Sales Leadership based on performance metrics
- Identifying inefficiencies in sales processes and recommending improvements
- Mentoring Junior Co-ordinators and Support Staff, fostering a culture of collaboration and accountability
- Leading or contributing to special projects and cross-functional initiatives
Minimum Requirements:
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
- Minimum of 5 years of experience in a sales coordination or operations role
- Strong knowledge of CRM systems (Salesforce, HubSpot) and Microsoft Office
- Proven ability to manage multiple priorities and deadlines
- Excellent organizational, communication, and interpersonal skills
- Experience in managing teams or coordinating cross-functional work is a plus
- Familiarity with project management tools
- Experience in B2B or mass market environments
- Strong analytical and problem-solving skills