We’re accepting applications for the position of Senior Insights and Analytics Specialist. This role will deliver the analytics and reporting requirements necessary for understanding the performance and growth within the company’s app as well as identifying and executing on opportunities that deliver commercial value. Additionally, you will be expected to communicate analyses and findings using high quality visualisations and presentations to business stakeholders and executive management.
Duties and Responsibilities:
- Conducting exploratory and in-depth data analytics using SQL, Python and Spark
- Completing data quality validation to identify deviations from trends and generating possible corrective actions
- Collaborating with Product Owners to identify opportunities and guiding on strategic objectives through analytic insights
- Performing complex analysis on customer characteristics and behaviour to identify opportunities and inform customer value management activities
- Preparing high quality PowerPoint and Excel analyses for presentation to end stakeholders
- Optimising SQL reporting scripts and driving efficiency by facilitating the automation of processes
- Driving constant innovation and experimentation to identify opportunities and improvements
Minimum Requirements:
- Bachelors or honours degree in mathematics, statistics, informatics, IT or similar
- At least 5 years working experience in an analysis or reporting related role
- Expert knowledge and experience in working with SQL, Python and Spark
- Expert knowledge of descriptive, diagnostic and predictive analytical techniques
- Experience in working with data visualisation and dashboard tools essential
- Strong presentation and communication skills
- Strong analytical thinking and problem-solving ability essential